Effective Date: September 22, 2025
1. Who We Are
This website, https://www.prontoitalian.com/ ("Site"), is operated by Pronto Italian ("we," "us," or "our"). We are the data controller responsible for your information. This policy explains how we collect, use, and protect your personal data.
2. Information We Collect
We collect information in two ways:
A) Information You Voluntarily Provide: When you use our contact form, we collect the "name," "email address," "self test results," and "message content" you provide.
B) Information We Collect Automatically (Log Files & Analytics): Like most websites, our servers and security services (Cloudflare) automatically collect technical information. This may include your IP address, browser type, operating system, and the date and time of your visit. We use this anonymous data to maintain the security and performance of our website. We do not use third-party trackers like Google Analytics.
3. How We Use Your Information
We use your information for the following specific purposes:
To Respond to You: We use the name, email, and message you provide only to respond to your inquiry. We do not use this information for marketing or newsletters.
To Maintain Our Site: We use automated technical data to protect our site from spam, analyze traffic trends, and ensure the website is working correctly.
4. How We Store and Share Your Information
We do not sell, rent, or trade your personal information.
Email Submissions: Your contact form submissions are sent to our email inbox, which is managed and protected by Google (Gmail). Your data is processed by Google as our email provider for the sole purpose of delivering and storing that email.
Analytics Data: Anonymous technical data is processed by our web host and Cloudflare for security and performance analysis.
5. Data Retention
We will only keep your personal information (name, email, message) for as long as it is necessary to fulfill the purpose for which it was collected (i.e., to respond to your inquiry and resolve the conversation).
6. Your Data Rights
You have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal data from our records.
To exercise any of these rights, please contact us at gloria@prontoitalian.com.
7. Data Security
We take reasonable technical and administrative steps to protect your information. Your submission is protected by our email provider (Google), and our site is secured by Cloudflare. However, please be aware that no method of transmission over the Internet is 100% secure.
8. Children's Privacy
This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Links to Other Websites
Our website may contain links to other websites. If you click on a third-party link, you will be directed to that site. We are not responsible for the privacy practices or content of these other sites.
10. International Data Transfer
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, or country, where the data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
11. "Do Not Track" Signals
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
12. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at gloria@prontoitalian.com.